Troubleshooting Tips: HP Officejet Pro 8710 Cartridge Problem

Are you facing HP Officejet Pro 8710 cartridge problem? Is your printer unable to recognize the ink cartridge? Looking for the troubleshooting tips to fix the ink cartridge issue? If yes, then you don’t need to be a worry. We are here to help you. If you are using the wrong or incompatible ink cartridge then you may face issues in printing the documents efficiently. In this blog, we have shared some best troubleshooting tips that help you in resolving the HP Officejet Pro 8710 cartridge problem and make your printer work again. Let’s get started. 

Troubleshoot HP Officejet Pro 8710 Cartridge Problem

Look at the below troubleshooting tricks to fix the HP Officejet Pro 8710 cartridge issue:

Method 1: Clear Metal Contacts

Follow the below steps to resolve the HP printer incompatible cartridge issue:

Step 1: Firstly, switch off your printer and disconnect the wire from the electrical outlet.

Step 2: After that, you have to unlock the access door of your printer and remove the ink cartridge from it.

Step 3: Make sure that you have placed the ink cartridge properly.

Step 4: Now, you have to examine the ink cartridge for metal contacts. 

Step 5:Take a dry cloth to clean the metal contacts of the ink cartridge. Place the cartridge back to its appropriate position. 

Step 6: Make sure that the ink cartridge is placed properly. 

Step 7: At last, turn on your printer and try to print the paper to check whether the issue gets resolved or not.

Method 2: Reset the HP Officejet Pro 8710 

The ink cartridge problem can be fixed easily after resetting the HP printer. Follow the below steps to reset the HP printer:

Step 1: The first step is to switch on your HP printer. After that, remove the ink cartridge. 

Step 2: Open the ink cartridge outdoor from its original place to remove the dust.

Step 3: Set the ink cartridge back to its original place. 

Step 4: Close the HP printer window and also press the power button to switch it off.

Step 5: Turn on your printer after waiting for 5-7 minutes.

Step 6: Print a document from your HP Officejet Pro 8710 and check the error message is resolved or not.

Method 3: Clean the Printhead 

If the dirt is accumulated on the print head then there is the possibility that you may face printing problems. Go through the below steps to clean the print head and to get the high-quality documents:

Step 1: Firstly, check there is not an issue with the print head which comes in the contact of the page.

Step 2: Make sure that the ink cartridge is sliding freely. If there is any obstructions or interference in the cartridge movement then you may face issue in printing.

Step 3: Take a wipe that is not fibrous. 

Step 4: Wet the wipe having the alcoholic solution. Clean the contact area for the printer head.

Step 5: Also, ensure that there are not any tissue scraps in the printer area. 

These steps enable the ink cartridge to move smoothly and print the documents without any issue.