Why Is My HP Printer Offline Even Though Connected to WiFi?

HP Printer Connected to WiFi but Offline? Well, this is a very common stumbling block in wireless printers. This can happen due to many reasons such as wrong updates and unsupported files. This can become a hurdle in the smooth connection between your HP Printer and your wifi network. To resolve this issue you must get correct guidance. To resolve this issue follow the step-by-step guide mentioned below.

 


Why does HP Printer show offline status even though it is connected to the wifi?  

There can be a few causes behind this issue. Read out the following points to see what can be the cause of your issue;

  • Your Printer is connected via a wireless network or a wired network.
  • This issue can also arise when you are running your PC device on Windows 8.
  • The printer driver that you are currently using is an in-operating system that starts installing automatically when it detects the device.

 

Step-by-step Guide to Resolve This Issue:

So that you can resume your printing work we have outlined some important guidelines step-by-step. Follow these guidelines properly to resolve the issue without any hindrance;

  • Ensure that your printer and PC device are connected to the same wifi network.
  • After that, open the start menu by pressing the Windows key on your keyboard.
  • Now, go to the Control Panel tab.
  • Next, select the ‘Printers & Faxes’ icon.
  • A list of currently connected printers will appear on your screen.
  • Now, double-click on the printer that you want to be shown online.
  • A pop-up message detailing all the current print tasks will appear.
  • Then, navigate to the Printer option in the menu of the pop-message window.
  • Now, unselect the option ‘Use Printer Offline.
  • This might change the status from offline to online.

 

Other Ways to Resolve The Offline Issue of HP Printers:

You can try installing the printer driver from HP’s official website once you uninstall the existing printer driver.

  • Ensure, you uninstall all the previously installed drivers.
  • To do that, Open the Start menu by right-clicking on it.
  • Next, in the search bar type Devices and printers.
  • Now choose the option, ‘Devices and Printers’.
  • Now, when you see your printer’s icon, right-click on it.
  • After that select to delete the device.
  • Post that, go to the HP Printer website and search for the wireless printer support software.
  • Verify the software and start downloading it.
  • The downloading procedure might take a few minutes.
  • After the completion of the download procedure, click on install the full driver files and start running the files.
  • Now connect to the wireless network again.

 

And Bingo!

 

HP Printer is Online!

Now you can see that your HP Printer is Online. No more issues like HP Printer connected to wifibut offline. We have resolved it in a few easy steps. If you are still facing the issue, contact us on our toll-free number and we will look into the matter.

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