Why Does my HP Printer say Paper Jam when there is no Paper Jam?

 Does it happen to you when an HP printer says paper jam but no jam? Want to know the reasons behind it? Just a tiny piece of paper is well enough to produce HP printer paper jam error. Sometimes, the HP printer displays the paper jam issue without the stuck paper. There is also a possibility that your HP printer will show error messages even after clearing the printer’s paper tray properly. Although it is a very difficult situation for the users who deal with such kinds of issues on their own. You can easily resolve paper jam issues by following some simple steps. Read the blog till the end and know about troubleshooting tips to fix the HP printer say paper jam when there is no paper jam issue. 

HP printer says paper jam but no jam


Guidelines to Fix HP Printer Paper Jam Error 

Look at the below troubleshooting tips to fix the HP printer says paper jam but no jam issue:

Method 1: Clear the Jammed Paper from Input Tray

  • Firstly, turn on your printer by pressing the power button.
  • After that, remove the power cable from the printer’s back side.
  • Thereafter, go to the input tray. Pull out the input tray to remove the paper jam. 
  • Next, check the input paper tray properly and remove the paper pieces from it if you found any. 
  • Now, place your HP printer in the appropriate position.
  • Finally, connect the power cable and turn on your printer. 


Method 2: Clear the Jammed Paper from the Output Tray

  • Switch off your printer and remove the power cable from it.
  • Search for the output tray and remove the jammed paper away from the output tray of your printer.
  • Try to print the document.


Method 3: Clean the Paper Feed Rollers

  • Firstly, switch off your printer and then remove the power cable.
  • After that, open the input tray.
  • Search for the gray paper rollers and then clean it properly using a soft cloth to clean the dirt over it.
  • Next, you need to dry the paper rollers located at the back side of the printer.
  • Thereafter, rewire the printer and reconnect it. 
  • Try to print the document or image. 


Method 4: Reset the Printer 

  • The first step is to switch on your printer.
  • After that, remove the power cable from your HP printer.
  • Remove all the cables from your printer.
  • Next, plug in your printer again into the power outlet.
  • Now, wait for some time. 
  • In the next step, plug your printer back into the power outlet.
  • Switch on your printer.
  • At last, check whether the problem is resolved or not. 


Method 5: Clean the Printer Roller

  • The first step is to take out all the papers from the input paper tray.
  • After that, use the down arrow to select the Settings and then click on the OK button.
  • In the next step, press the Tools and then click on the Ok button.
  • Select the clean Paper Feed option and tap on the Ok button.
  • At last, wait for some time until your printer stops completely. 


That’s it! We hope that the above-mentioned five troubleshooting tips help you in resolving the HP printer says paper jam but no jam issue successfully. 


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