Why does my HP print queue not clear after printing?
Have you ever faced a situation, like you are using your HP printer and the printing job is stuck in the queue? You are trying to clear the queue but you can’t do that. Don't panic. Here is the solution to your problem. In this blog, you will get the answer to the question: HP print queue issue is not fixed. Sometimes, you are trying to give the printing command to your HP printer but the queue is not clearing. This happens because you have chosen the advanced job status in the print manager. You should turn off this option. If this issue is still persisting, then you can follow the following methods to fix the issue.
How to fix the queue clearing issue?
You can either clear the print queue or reinstall the drivers to fix the issue. For clearing the print queue, follow the following steps:
Restart the print spooler service.
Method 1: Restart the print spooler service
- To fix the print queue issue you can restart the print spooler. For this, follow the following guidelines:
- First of all, click on the “Window+R” key to open the run box.
- In the run box, type service.msc and click enter.
- Now, scroll down to find the print spooler.
- After that, right-click on the print spooler and click on the stop button.
- Then, go to the “C” driver and delete all the files from the folder. Please keep in mind that don’t delete the folder directly.
- Thereafter, go back to the service window and right-click on the print spooler to start the program.
- Finally, you have to go back to the print job. You can see all the print jobs have been removed successfully.
Method 2: Reinstall the driver of the printer
Outdated printer drivers can also cause the issue with the printer. If you are using the old version of the drivers then it can show the print queue error. To resolve the issue you can either reinstall the drivers manually or you can update the drivers. Updation of the drivers is highly recommended.
How to reinstall the HP printer drivers manually?
- To fix the printing bugs, the manufacturing companies of printers, launch the updates for the printer drivers. You can go to the official website of HP to download the drivers.
- First of all, you have to remove the USB of the printer from the PC.
- Now, you have to search for the device and printer tab.
- After that, right-click on the printer icon to open the remove drivers tab.
- After removing the drivers, restart the computer.
- Further, you have to go to the official website of the HP support center to reinstall the drivers.
- Then, follow all the on-screen instructions to reinstall the drivers.
- Update the printer’s drivers
- With the help of “Driver Easy”, you can update the drivers. You don’t need to delete or reinstall the drivers.
Hopefully, this blog will help you to fix the issues if the HP print queue issue is not fixed. By following the above-mentioned instructions you can easily resolve the issue. If you are still facing any issue, then you can contact the HP support center.
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